Submitting a Bug Report

When reporting what you believe to be a bug, please take the time to provide as much information as possible. The more detailed your report, the more likely the developers are to find the problem and provide a fix. Please consider the following points when preparing your bug report.

• Provide exact information about which version of Aqsis you are using, available by typing aqsis –version on the command line.
• Provide exact information about which OS you are using, including which version, which distro (where appropriate) and any relevant information regarding service packs.
• Let us know how you installed Aqsis.
  • Did you build it, if so, what tools and which version did you use?
  • Did you install it from a binary installation, if so, where did you get it?
• Provide as much information as possible regarding the nature of the fault.
  • Where did the content come from?
  • What command line options did you supply to Aqsis?
  • Do you have a custom aqsisrc, if so please attach that to the bug report.
• Please provide sample data that allows us to reproduce the bug.
  • Please ensure that the data is as simple as possible while still reproducing the bug. Providing a multi-megabyte RIB file in which only a single primitive actually causes the problem will reduce the likelihood of a developer addressing the problem. Any assistance you can give to the process of identifying the exact cause of the problem will improve the chances of a quick solution.
• Check the existing bug report list at SourceForge's Bug Tracking System to see if there is already a report that matches your problem.

When prioritising a bug report, use the following chart as a guide. Note that this doesn't represent a hard and fast rule, just a guideline, there will be cases not covered by this chart. If you have any problems identifying the appropriate priority for a bug, ask on one of the various support forums.